From account issues and payments to bonuses and gaming guides — we've got you covered every step of the way at 789 com.
Find the information you need from any of the sections below
Opening a new account, verification, changing your password, and updating your profile.
DetailsDeposit and withdrawal rules, limits, and processing times for Mobile Pay, Nagad, and Rocket.
DetailsTerms and conditions for welcome bonuses, reloads, cashback, and free spins.
DetailsHow to play, rules and guidelines, Live Casino, and Sports Betting guides.
DetailsA complete guide to downloading, installing, updating, and troubleshooting the 789 com app.
DetailsAccount security, two-factor authentication, identity verification, and data policy.
DetailsVIP tiers, points system, exclusive perks, and reward redemption.
DetailsBudget limits, self-exclusion, underage protection, and support resources.
Details
Step-by-Step Guide for New Members
Sign up with your mobile number, password, and date of birth. Verify your number with an OTP. The entire process takes just 2 minutes.
Upload a photo of your NID or passport for faster withdrawals. Verification is usually completed within 24 hours.
Deposit via Mobile Pay, Nagad, or Rocket. Minimum deposit starts at ৳200. A 100% bonus is automatically added on your first deposit.
Cricket betting, Live Casino, slots, or Teen Patti — join your favorite game and enjoy the experience.
Submit a withdrawal request and receive funds in your mobile banking account in as little as 7 minutes. Minimum withdrawal is ৳500.
For any issue, reach us via Live Chat or email. Our Bangla-speaking support team is available around the clock.
Deposits & Withdrawals at 789 com — All the Details
| Payment Methods | Minimum Deposit | Minimum Withdrawal | Processing Time | Status |
|---|---|---|---|---|
| Mobile Pay | ৳200 | ৳500 | 2–5 minutes | Active |
| Nagad | ৳200 | ৳500 | 2–5 minutes | Active |
| Rocket | ৳300 | ৳500 | 5–10 minutes | Active |
| Nexus Pay | ৳500 | ৳1,000 | 5–15 Minutes | Active |
| Bank Transfer | ৳1,000 | ৳2,000 | 1–3 business days | Active |
When you're just getting started with online gaming or betting, it's normal to run into a few questions along the way. Maybe your deposit went through but your balance didn't update, or you're not sure how to use a bonus — these are things almost everyone experiences at some point. That's exactly why the 789 com Help Center exists, so you're never left stuck.
Our Help Center walks you through every step, from opening an account to withdrawing your winnings. Everything is written in plain, straightforward language — no technical jargon. Whether you're a first-time player or a seasoned one, 789 com is always here for you.
One of the most common issues users face is being unable to log in, usually because of a forgotten password. On the 789 com login page, simply use the "Forgot Password" option to set a new password via mobile OTP — the whole process takes just a few minutes.
Account verification (KYC) is important. 789 com verifies every member's identity to keep your account fully secure. Simply upload the front and back of your NID card to start the process. Approval typically takes 12–24 hours.
789 com supports all major mobile banking services in Bangladesh. Deposits via Mobile Pay are typically credited to your gaming wallet within 2–5 minutes. If there's a delay, contact Live Chat with your transaction ID and our team will resolve it promptly.
For withdrawals, the mobile banking number must match the number registered on your account. Sending funds to a different number is not permitted under our security policy. VIP members can make instant withdrawals at any time of day.
Claiming the 789 com welcome bonus is simple. A 100% bonus is automatically credited to your bonus wallet after your first deposit. To use this bonus, you'll need to meet a wagering requirement — meaning you must place bets totaling a set multiple of the bonus amount. Full terms are available on the bonus page.
To receive the weekly reload bonus, deposit on the specified day. Cashback offers are usually credited automatically — no claim needed. Some special offers may require manual claiming; in that case, use a promo code or contact support.
The 789 com support team is available 24/7, every day of the week. Live chat responses typically come within 2 minutes, while email inquiries receive a detailed reply within 6–12 hours. All our support agents are fluent in Bangla, so there's no language barrier.
Having a screenshot or transaction ID ready when reporting an issue will speed up the resolution. 789 com aims to resolve every issue within 24 hours.
Most Frequently Asked Questions by 789 com Users
Our Bangla-speaking support team is always here for you
Use Live Chat for the fastest response — most queries are answered within 2 minutes.
Now OnlineEmail us for detailed issues and receive a full response within 6–12 hours.
Visit our FAQ page to find answers to the most commonly asked questions, all in one place.
Visit the FAQ Page789 com believes gaming should be fun, not stressful. We always encourage our members to play responsibly. If you feel your gaming habits are getting out of control, please use our self-limitation tools.