Privacy & Security

789 com Privacy Policy – Our commitment to keeping your data safe

789 com takes your personal data seriously. This Privacy Policy outlines what information we collect, why we collect it, and how we keep it secure. By using the platform, you are considered to have agreed to this policy.

Last Updated: January 2026 Estimated reading time: 12 minutes
01

What Data We Collect

789 com collects certain personal data to deliver the best possible service. This data falls into three categories: information you provide directly, information collected automatically during use, and information received from third parties.

Information you provide directly

Data Type Example Mandatory
Identity-related Full name, date of birth, gender Yes
Contact Information Mobile number, email address Yes
Financial Information Mobile Pay/Nagad number, transaction history Yes
Identity Documents NID card number, passport (for KYC) Where Applicable
Account Information Username, password (encrypted) Yes

Automatically Collected Data

Certain technical data is collected automatically when you use the 789 com platform. This includes your device type, operating system, browser version, IP address, session duration, and time spent on each page. This information is primarily used to improve platform performance.

Sensitive Information

789 com never collects your full bank account password or PIN. Only the information necessary to verify transactions is collected.

02

Why We Collect Data

789 com uses your data only for specific, lawful purposes. We never collect unnecessary data, and what we do collect is used solely for the purpose it was intended.

  • Account creation and management: To complete the registration process and manage your profile.
  • Identity verification (KYC): To comply with government directives on age verification and fraud prevention.
  • Financial Transactions: To securely process deposits, withdrawals, and bonus payments.
  • Customer Support: To resolve your complaints or queries as quickly as possible.
  • Security assurance: To prevent fraud, hacking, and unauthorized access.
  • Service Improvement: To analyze usage and improve your experience on the platform.
  • Legal obligations: To meet the requirements of applicable laws and regulatory bodies.
Marketing Communications

If you opt in, 789 com will send you updates on new offers and promotions via SMS or email. You can unsubscribe at any time — either through your account settings or by contacting support.

03

Is Your Data Shared?

789 com does not sell your personal data. Information is shared with third parties only in specific circumstances and always with your protection in mind.

Data Sharing Overview

  • Payment processors: Payment gateways such as Mobile Pay, Nagad, or Rocket receive limited data solely to process transactions.
  • Technology Partners: Hosting and data protection service providers bound by strict confidentiality agreements with 789 com.
  • Legal Authorities: Where required by court order or government investigation.
  • Fraud prevention: With authorized agencies to prevent fraudulent activity.
Never Sold, Ever

Your name, mobile number, email, or any other personal data is never sold to advertisers or third-party companies. This is a core part of 789 com's privacy commitment.

Before sharing data with third parties, we verify that they have appropriate security measures in place and will use the data solely for the agreed purpose.

04

Cookies & Tracking Technologies

The 789 com platform uses cookies and similar technologies. Cookies are small text files stored on your device that help enhance your browsing experience.

Cookie Type

Cookie Type Purpose Retention Period
Essential Maintaining login sessions, security Deleted at end of session
Functionality Remembering your language, preferences, and settings 1 Year
Analytics Understanding platform usage patterns 2 Years
Marketing Showing Relevant Offers (Optional) 30 Days

You can manage cookies through your browser settings. However, disabling essential cookies may affect certain platform features. Disabling analytics and marketing cookies is entirely optional.

05

Data Protection Practices

789 com protects your data using industry-leading security technology. Our multi-layered security measures are continuously updated to stay ahead of threats.

SSL-256 Encryption
All data transmissions are protected with 256-bit SSL encryption.
Firewall Protection
An advanced firewall system protects our servers against cyberattacks.
Two-Factor Authentication
OTP verification at login prevents unauthorized access to your account.
Regular Security Audits
Regular security audits are conducted by independent third-party experts.
Your Responsibilities

While 789 com provides technical security measures, you are responsible for keeping your password confidential and not sharing it with anyone. If you notice any suspicious activity, please notify us immediately.

06

Your Rights

As a 789 com account holder, you have a number of rights regarding your personal data. We respect these rights and fulfill them within a reasonable timeframe.

Right to Access
You may request to know what data we hold about you.
Right to Rectification
You may request corrections or updates to any inaccurate information we hold about you.
Right to Erasure
You may request the deletion of specific data.
Right to Restrict Processing
You may request that we stop processing your data for specific purposes.
Data Portability
You may request a copy of your personal data.
Right to Object
You may object to the use of your data for marketing or profiling purposes.

To exercise these rights, please contact our Help Center. We will respond within 30 days of receiving your request.

07

Data Retention Period

789 com does not retain data longer than necessary. Retention periods depend on the type of data and applicable legal obligations.

  • Account Information: For the duration the account is active, then 5 years.
  • Financial transaction data: Up to 7 years where required by law.
  • KYC Documents: 5 years after account closure.
  • Customer service communications: Up to 2 years after last contact.
  • Website Logs: Up to 1 year.
What Happens After Expiry

Once the defined retention period expires, data is securely deleted or anonymized so that no individual can be identified. This process is automated and verified through regular audits.

08

Contact & Complaints

For any questions, concerns, or complaints about our Privacy Policy, please get in touch. We take every complaint seriously and work to resolve it promptly.

Email us
privacy@789com.online – Email us for any privacy-related queries.
Live Support
Our Bangla-speaking team is available 24/7 via live chat to assist you.

You will receive an initial response within 7 business days of submitting a complaint. For complex matters, a final resolution will be provided within 30 days. Visit our Help Center You'll find more contact details on the page.

Policy Change Notice

If this Privacy Policy is updated, you will be notified via SMS or email to your registered mobile number. Changes take effect 14 days after the update, giving you time to review them.

Why your data is safe with 789 com

Our Privacy Policy isn't just words on paper — it's reflected in how we operate every day.

Industry-standard encryption
Every transaction and login is secured with 256-bit SSL encryption. No third party can access this information.
Your Data Is Never Sold
789 com never sells your personal data to advertisers or third parties. Your identity remains completely private.
You're in control
View, correct, or request deletion of your data at any time. We respond within 30 days.
Retained Only as Long as Necessary
Once the retention period ends, data is automatically deleted or anonymized. Holding data beyond what is necessary goes against our policy.
Transparent change notifications
Any changes to the Privacy Policy are communicated in advance via SMS or email. There are no silent updates.
Regular Security Audits
Independent security experts conduct regular audits of 789 com's systems. Any vulnerabilities found are patched immediately.
Start Gaming Safely

Your data is safe — enjoy with confidence

Your privacy is fully protected at 789 com. Register now and join Bangladesh's most trusted online gaming platform.

256-bit SSL secured
Your Data Is Never Sold
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