Legal Document

789 com Terms & Conditions – A Complete Guide to Using the Platform

Please read these Terms and Conditions carefully before accessing or using the 789 com platform. All terms relating to accounts, payments, bonuses, and responsible gaming are outlined here.

Last Updated: January 2026 Estimated reading time: 15 minutes
01

General Terms

Welcome to 789 com. These Terms & Conditions ("Terms") form a legally binding agreement between 789 com and its users. By accessing or using the 789 com website, mobile app, or any of its services, you are deemed to have accepted these Terms.

These terms may be updated from time to time. Any changes will be posted on the site and the "Last Updated" date will be revised accordingly. Continued use of the platform after any changes constitutes your acceptance of the new terms.

Important Information

789 com is strictly for users aged 18 and above. Minors are not permitted to create an account or use the platform under any circumstances.

789 com operates as an entertainment platform. We are committed to responsible gaming and place the safety of our users above all else. 789 com may not be accessed from countries where online gaming is prohibited by law.

  • You must register to access and use 789 com's services.
  • Each individual may hold only one account.
  • Any misuse of the platform may result in account termination.
  • 789 com reserves the right to modify any part of its services at any time without prior notice.
02

Account & Registration

To register with 789 com, you must provide accurate and complete information. Creating an account using false details is strictly prohibited and may result in account termination.

What You Need to Register

  • Full legal name (as shown on your National ID)
  • A valid mobile number registered with Mobile Pay or Nagad
  • Accurate date of birth (for age verification)
  • A strong password
Multiple Accounts Prohibited

Multiple accounts created by the same person, household, or device are not permitted. Any breach of this rule will result in all associated accounts being closed and balances may be forfeited.

You are responsible for keeping your account secure. Never share your login credentials with anyone. If you suspect unauthorized access to your account, contact the 789 com support team immediately. If you forget your password, use the "Password Reset" option.

789 com follows a KYC (Know Your Customer) process for account verification. Identity verification may be required before processing withdrawals. This process may involve submitting a copy of your national ID card or passport.

03

Deposits & Withdrawals

789 com supports deposits and withdrawals through Bangladesh's most popular mobile banking services. All transactions are processed through secure, encrypted channels.

Payment Methods Minimum Deposit Minimum Withdrawal Processing Time
Mobile Pay ৳200 ৳500 Instant – 3 minutes
Nagad ৳200 ৳500 Instant – 3 minutes
Rocket ৳300 ৳500 5 – 15 minutes
Bank Transfer ৳1,000 ৳1,000 1 – 24 hours
Withdrawal Policy

Withdrawals can only be made to the same payment method used for the deposit. Transfers to third-party accounts are not permitted. Identity verification is mandatory before your first withdrawal.

  • Deposits are credited to your account instantly.
  • Withdrawal requests are processed within 24 hours.
  • 789 com reserves the right to carry out additional verification for any unusual transactions.
  • Transactions may be cancelled and accounts suspended if money laundering or fraudulent activity is suspected.
04

Bonuses & Promotions

789 com regularly offers a variety of bonuses and promotional offers. Each offer carries its own terms, which are listed on the respective offer's detail page. General bonus terms are outlined below.

Wagering Requirements

Most bonuses come with wagering requirements. For example, if a bonus carries a 30x wagering requirement and you receive a ৳1,000 bonus, you will need to place ৳30,000 in bets before you can make a withdrawal.

Bonus Abuse is Prohibited

Using multiple accounts to claim bonuses or attempting to exploit the bonus system is strictly prohibited. If such activity is detected, all bonuses and winnings will be forfeited.

  • Bonuses must generally be used within a specified validity period.
  • Some games do not contribute to bonus wagering requirements, or contribute at a reduced rate.
  • Multiple bonuses cannot be combined simultaneously unless explicitly stated otherwise.
  • 789 com reserves the right to modify or cancel any promotion at any time.
  • Free spin winnings are generally credited as bonus balance, not real balance.
05

Responsible Gaming

789 com firmly believes that gaming is a form of entertainment, not addiction. We encourage all our users to game responsibly — know your limits and play within them.

If you feel that gaming is having a negative impact on your life, please make use of 789 com's responsible gaming tools.

Deposit Limit
Set daily, weekly, or monthly deposit limits.
Cooling-Off Period
Take a break for anywhere between 24 hours and 30 days.
Self-Exclusion
Exclude yourself from the platform on a long-term basis.
Reality Check
You'll receive reminders at regular intervals.

If you or someone you know is struggling with a gaming addiction, please seek professional help. Visit 789 com's Play Responsibly You'll find more details on the page.

06

Account Closure & Suspension

789 com reserves the right to suspend or permanently close any account for the following reasons.

  • Violation of these Terms & Conditions
  • Providing false or misleading information
  • Creating Multiple Accounts
  • Abuse of the bonus system
  • Fraudulent activity or attempts to hack the platform
  • Money laundering or suspicious financial activity
  • Use by minors
If you'd like to close your account yourself

You can request to close your account at any time by contacting our support team. Please withdraw any available balance before closing your account.

If an account is suspended, the balance may be held during the investigation. If no breach of rules is found, the balance will be returned in full. If a violation is confirmed, 789 com reserves the right to forfeit the balance.

07

Privacy & Security

789 com takes the protection of your personal information very seriously. We use SSL-256 encryption, and your data is never sold or shared with third parties. To learn more, visit our Privacy Policy Visit the page.

  • Always keep your login credentials confidential.
  • Be cautious when using 789 com on public Wi-Fi networks.
  • Enabling two-factor authentication is strongly recommended.
  • If any suspicious login activity is detected, change your password immediately.

789 com will never ask for your password or payment details via email or phone. If you receive any such communication, it may be a phishing attempt — report it to our support team immediately.

08

Dispute Resolution

For any disputes or complaints, please reach out to 789 com's customer support first. We always aim to resolve issues in a friendly and timely manner.

  • An initial response will be provided within 7 business days of submitting a complaint.
  • A final decision on complex matters will be communicated within 30 days.
  • 789 com's decisions are considered final, though the principle of fairness applies at all times.
Contact Support

Our 24/7 support team is always on hand to help with any questions or issues. Help Center You'll find full contact details on the page.

Why 789 com's Terms Are Transparent and Fair

We believe that clear, straightforward terms — free of complex legal language — are what players deserve.

Fully Transparent Terms
Every policy on 789 com is written in plain, easy-to-understand language — no hidden clauses, no confusing terms.
Fast Payment Guarantee
Withdrawal requests are processed in as little as 3 minutes — no unnecessary delays or unjustified holds.
Fair Bonus Terms
Bonus wagering requirements are below the industry average, and the terms of every offer are clearly stated upfront.
Straightforward KYC Process
Identity verification is quick and straightforward. Once verified, you won't need to go through the process again.
24/7 Dispute Resolution
Our support team is always on hand to assist with any complaints or disputes, with resolution guaranteed within 7 days.
Regular Updates
All users are notified before any changes to the terms are made. Nothing is updated without prior notice.
Get Started Now

Done reading the Terms? Now let's play.

Sign up at 789 com, claim your welcome bonus, and enjoy the best online gaming experience in Bangladesh. Get started in just 2 minutes.

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