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789 com FAQ – Answers to All Your Questions

From registration to deposits, withdrawals, games, and bonuses — every question you have about 789 com, answered right here.

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Registration & Login
Everything you need to know about creating an account, logging in, resetting your password, and OTP.
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Deposits & Withdrawals
Methods and timelines for depositing and withdrawing winnings via Mobile Pay, Nagad, and Rocket.
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Bonuses & Offers
Terms and conditions for welcome bonuses, cashback, reload offers, and loyalty rewards.
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Games & Betting
Questions and answers on how to play and strategies for Sports Betting, Live Casino, and slots.
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Security & Privacy
Account security, personal data privacy, and tips to stay safe from fraud.
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App & Platform
A guide to downloading, installing, updating, and using the app across different devices.
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789 com FAQ – Why does this page exist?

789 com is one of Bangladesh's most popular online gaming platforms, with millions of players every day. New members often ask — how do I register? How do I deposit with Mobile Pay? What are the bonus terms? What if I forget my password? This FAQ page brings together clear, straightforward answers to all of these questions in one place.

789 com's FAQ section Topics are organized into 7 categories — Registration & Login, Deposits & Withdrawals, Bonuses, Games & Betting, Security, App & Platform, and General Information. You can jump directly to any section or use the search box at the top to find a specific question by keyword.

If you couldn't find the answer to your question here, please reach out to our in the Help Center contact us. Our Bangla-speaking support team is available 24 hours a day, 7 days a week.

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Registration & Login

All you need is an active Bangladeshi mobile number, a strong password, and OTP verification. No NID or additional documents are required to register, though identity verification may be needed for large withdrawals.

Registration takes just 2 minutes. Enter your mobile number and password, verify the OTP, and your account will be active immediately.

Each mobile number can only be used for One account only one account per number is allowed. Creating multiple accounts will result in all of them being closed, and any deposited funds may be forfeited.

Use the OTP tab on the login page — enter your mobile number, and an OTP will be sent to you via SMS. Enter the OTP to access your account, then set a new password from your profile settings. If you still have trouble, in the Help Center Contact us.

After 5 consecutive incorrect password attempts, your account will be temporarily locked for 30 minutes. During this time, you can still log in using an OTP. If your account keeps getting locked, support Contact us.

Yes, though it cannot be done directly. in the Help Center Contact us and verify your identity with your NID to update your number. For security reasons, this process may take some time.
Deposits & Withdrawals

at 789 com Mobile Pay, Nagad and Rocketfor deposits. Net banking and card payments are also supported. The most popular methods are Mobile Pay and Nagad.

Minimum deposit amount ৳500. However, this limit may change from time to time based on promotional offers. Check the deposit section on the platform for more details.

Typically 30 seconds to 5 minutes for the balance to arrive. Network issues or bank processing may occasionally extend this to 15 minutes. If it takes longer than 30 minutes, please contact support.

After submitting a withdrawal request, it typically takes 15 minutes to 4 hours funds will arrive. Identity verification may be required for your first withdrawal, in which case it can take up to 24 hours.

Minimum withdrawal ৳1,000 and a daily maximum of ৳5,00,000 can be withdrawn. VIP members have a higher limit.

789 com does not charge any deposit or withdrawal fees. However, your mobile banking provider (Mobile Pay/Nagad) may apply their own transaction charges.
Bonuses & Offers

Yes! When you register for the first time and make your first deposit at 789 com, you'll receive an attractive welcome bonus. To see the current bonus amount and terms, Platform page here.

No, bonus funds cannot be withdrawn directly. You must first complete the specified Wagering requirements must be met. Typically, you are required to wager 5–20x the bonus amount. Each bonus has its own terms and conditions.

Log in every day to earn a daily check-in bonus. Cashback and reload bonuses are also credited automatically to your account when you reach a certain wagering amount.

Yes! Refer a friend and earn a referral bonus once they sign up and make their first deposit. For full terms and conditions, Platform page here.

Bonuses are generally valid for 7 days from the date of issue. If the wagering requirements are not met before expiry, the bonus will be forfeited.
Games & Betting

Available at 789 com Sports Betting (cricket, football, tennis), Live Casino (Baccarat, Roulette, Poker), Slots, Fishing Games and much more. There are over 100 games in total.

Yes, several live tables have Bangla-speaking dealers available. English and Hindi-speaking dealers are also on hand. Browse the Live Casino section to pick the table that suits you.

The minimum bet for Sports Betting starts ৳100 bets can be placed. Limits may vary across different games and markets. For more details, Bets page here.

Yes. 789 com uses an RNG (Random Number Generator) that is independently audited. Results for slots and card games are completely random and cannot be manipulated by anyone.

Once a bet is submitted, it generally cannot be changed. However, some sports markets offer a Cash Out feature that lets you settle your bet before the event ends.
Security & Privacy

Yes. All data is protected with 256-bit SSL encryption secure. Passwords are never stored in plain text — advanced hashing is used to protect them. Our Privacy Policy Read.

789 com will never call you to ask for your password, OTP, or card number. If you receive such a call, it is a scam. Do not share any information, and support let us know.

Yes, 789 com supports Two-Factor Authentication. You can enable 2FA from your profile settings. At login, you'll need to enter both your password and the OTP sent to your mobile, which makes your account significantly more secure.

Instantly in the Help Center Contact us to request a temporary account freeze. Your identity will be verified before the account is recovered. Acting quickly is the most important step.
App & Platform

The 789 com Android APK is available directly from our Download page is available for download. Even though it's not on the Google Play Store, downloading and installing directly from the site is completely safe.

While there's no dedicated iOS app, you can open 789com.online in Safari and tap "Add to Home Screen" for an app-like experience. Detailed guide downloads page available.

Go to Settings > Security > Unknown Sources on your phone and enable it, then try installing again. On Android 8 and above, go to Settings > Apps > Special App Access > Install Unknown Apps and grant permission to your browser.

When you open the app, an update notification will appear automatically if a new version is available. Alternatively, Download page download the latest APK and install it over the existing app — your data will not be lost.

Absolutely. 789com.online can be accessed directly from any browser — Chrome, Firefox, or Edge. On desktop, the larger screen makes Live Casino and Sports Betting an even better experience.
General Information

789 com is an internationally licensed gaming platform. Please make sure you are familiar with the legal situation in your area before using the platform. For more details, see our Terms & Conditions Read.

Support is available via live chat, email, and phone. When logged in, you'll find the live chat icon at the bottom of the screen. Email: support@789com.online. Full contact details in the Help Center available.

Yes. 789 com believes in responsible gaming. Deposit limits, session time limits, and self-exclusion options are always available. For more details, Responsible Gaming page.

To close your account, support Contact us. Make sure to withdraw any remaining balance before closing. For a temporary break, you can also use the self-exclusion option.

789 com only accepts for users aged 18 and above Registration by minors is strictly prohibited. Proof of age may be requested for verification.

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